Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Wi-Fi
Free parking
24-hour services
24-hour reception
24-hour security
Babysitting
Babysitting/Child services
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Tennis court
Table tennis
Yoga class
Sports trainer
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
Restaurant
Poolside snack bar
Dinner
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Children's pool
Water slides
Children's play area
Toys
Kids club
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Plunge pool
Beach umbrellas
Sun loungers
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Massage
Open-air bath
Pool with view
Room features
Air conditioning
Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Separate tub and shower
Free toiletries
Bathroom telephone
Self-catering
Electric kettle
Media
Flat-screen TV
In-room computer
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
89/8 Chang Klan Road,
Chiang Mai,
Thailand,
50100,
Chiang Mai Province
Map view
89/8 Chang Klan Road,
Chiang Mai,
Thailand,
50100,
Chiang Mai Province
City landmarks
Historic Site
Tha Phae Gate
1.6
km
Pagoda
Chedi Luang Temple
2.1
km
Th Chang Khlan
Chiang Mai Night Bazaar
840 m
Singharat Road Phra Sing Subdistrict
Wat Phra Singh
2.3
km
Monument
Three Kings Monument
2.6
km
Bridge
Iron Bridge
1.2
km
Pagoda
Wat Chiang Man
2.1
km
Chiang MaiThailand
North Gate Food Stalls
2.4
km
143 Thaphae Road
Wat Buppharam
1.4
km
Park
Buak Hard Public Park
2.2
km
Church
Saint Vladimir Orthodox Church
620 m
Pagoda
Wat Mahawan
1.2
km
Mun Mueang Rd. Phra Sing
Chiang Mai Gate
1.5
km
Bridge
Naowarat Bridge
1.5
km
Museum
Chiang Mai City Arts and Cultural Centre
2.6
km
9/3
Fort of Ka-Tham
840 m
100 Wua Lai Rd
Saturday night market
2.1
km
Highway No.108 between Km. 43 and 44 Tambon Doi Lo
Wat Phra That Doi Noi
1.3
km
Chiang MaiThailand
Mae Ping River
1.1
km
Store
Rimping Supermarket Nawarat Branch
1.4
km
103 Mun Mueang Rd Phra Sing
Wat Sai Moon Myanmar
1.0
km
Pagoda
Wat Pan Tao
2.2
km
Museum
Lanna Folklife Museum
2.2
km
24 Ratchamakka Rd. Phra Singh Subdistrict
Elephant Rescue Park
1.5
km
Thapae Gate
Thapae Stadium
1.5
km
Church
Sacred Heart Cathedral
1.2
km
100 Th Wualai
Wat Sri Suphan
3.0
km
Nearby
Museum
Art in Paradise Chiang Mai
310 m
Market
Anusarn Market
570 m
Spa Centre
Peak Spa
210 m
Restaurants
The Lobby Lounge
150 m
89/8 Chang Klan Rd
Kad Kafe
230 m
89/8 Chang Klan Road Shangri-La Hotel
Alreem Restaurant UAE Halal Indian & Arabic thai food
50 m
Chang Khlan
Signature coffee
110 m
164/49 Changklan Rd Chang Khlan
Whole Earth Restaurant
490 m
88 Th Si Donchai
Lava Restaurant & Bar
210 m
183/15 Chang Klan Rd
Butter is Better Restaurant
280 m
183/8-9Chang Klan Rd T. Chang Klan
Giorgio Italian Resturant
300 m
2/6 Prachasamphan Rd Changklan Muang
Reviews and Ratings
Feedback from previous guests about their experience.
84%
enjoyed the hotel and would happily stay again
8.4/10
Great
Rooms
9.4
Location
9.6
Service
9.4
Dining
8.4
Guest reviews
8.4/10
based on 5 reviews
4.5/5
based on 2766 reviews
8.7
8.7/10 based on 723 reviews
#37 of 691 hotels in Chiang Mai based on Tripadvisor
Tom
United Kingdom,
March
2025
5.4/10
I had a wonderful family trip at Shangri-La Chiang Mai, where the location was perfect for exploring the night markets. The staff were genuinely friendly and attentive, making our stay even more enjoyable. However, the kids' club needed a good cleaning, which affected our experience.
Rooms
10.0
My room was large, clean, and offered a comfy sitting area, plus a lovely pool view. I was grateful for the early check-in and room upgrade, which relieved some stress after our late-night flight.
Service
10.0
The staff at Shangri-La were really good, always welcoming and professional. From the front desk to the concierge team, everyone made me feel appreciated and well taken care of throughout my stay.
Location
9.0
The hotel is ideally located just a short walk from the night market. I loved that I could easily catch a tuk-tuk from the main road, making it convenient to explore the old city and nearby restaurants.
Dining
9.0
I enjoyed breakfast at the Kad Kafe, where the food was varied and of excellent quality. The selection ensured there was something for everyone in my family.
Facilities
7.0
The hotel offers a well-equipped health club and a beautiful pool area, though the kids' club left much to be desired due to cleanliness issues. Overall, the facilities were decent and served our needs well.
Liam
United Kingdom,
January
2025
5.6/10
I had an amazing stay at Shangri-La Chiang Mai, where everything from the clean rooms to the attentive service blew me away. The breakfast was especially good, and I loved the stunning pool area. However, I did notice that some staff members struggled with English, which might be a point to improve for smooth communication.
Rooms
10.0
My room was spacious and had amazing views of the mountains. I chose a pool-view room, and it was such a treat to wake up to that scenery every morning. Plus, it was well-equipped with everything I needed.
Service
10.0
The service was great, with friendly and proactive staff who really made me feel welcome. I appreciated the attention to detail, especially when a staff member quickly helped me with a sore throat.
Location
10.0
The location is fantastic! It’s just a short walk to the night markets and shops, making it super convenient for me to explore the local scene.
Dining
10.0
I enjoyed the breakfast, especially the freshly baked croissants, and the room service was also delicious. There was a great selection of dishes available that catered to various tastes.
Facilities
10.0
The hotel facilities were excellent, featuring a stunning pool, a spacious fitness room, and a fabulous spa. Everything was impeccably clean and well-maintained.
Grace
United Kingdom,
January
2025
5.6/10
I had a fantastic stay at Shangri-La Chiang Mai, where the service was consistently attentive and friendly. The facilities, including the stunning pool and well-equipped gym, added to the experience. However, I did encounter a few minor issues with room allocation during check-in which made things a bit stressful initially. Overall, it was a nice stay, blending comfort and luxury beautifully.
Rooms
9.0
My room was spacious, clean, and equipped with great amenities. The bed was extremely comfortable, although I did find the pillows a bit too plush for my taste.
Service
10.0
The staff was incredibly helpful, always ready to assist with anything I needed. When I asked for a different pillow, they accommodated my request right away with a smile.
Location
10.0
The hotel's location was perfect, just a five-minute walk to the night markets, which made exploring so convenient.
Dining
8.0
I enjoyed a variety of delicious meals in the restaurants. The breakfast spread was impressive with numerous fresh juices to choose from, although I felt some options were a bit overpriced.
Facilities
9.0
The pool area was stunning and well-maintained, while the spa services were great, making for a relaxing retreat.
Nicholas
United Kingdom,
December
2024
7.4/10
I had a wonderful stay at the Shangri-La Chiang Mai. the service was great and the staff were incredibly friendly. The location was perfect, with easy access to the night market. However, I found the fitness center needed some attention, as there was an odor and the steam room was inoperable.
Rooms
8.0
The room was spacious and clean, though it felt slightly tired compared to other Shangri-La hotels I've visited. The bed was just firm enough, and the pillows were heavenly, making for a great night's sleep.
Service
9.0
Service throughout my stay was excellent. From check-in to check-out, the staff, particularly in the dining areas, were very attentive and helpful. they even assisted me in arranging a taxi to the airport.
Location
10.0
The hotel’s location is a real highlight. it's close to the old city and just a short walk to the vibrant night market with numerous dining options.
Dining
8.0
Breakfast at the Kad Kafe was diverse, with a mix of different foods each morning. However, I did feel that some areas of the cuisine could use an upgrade in quality.
Facilities
7.0
While the pool area was nice, it did seem a bit run down. The fitness center could benefit from some improvements, particularly because the steam room was not functioning during my stay.
Reese
United Kingdom,
December
2024
5.4/10
I had a fantastic experience at Shangri-La Chiang Mai. The staff were incredibly friendly, always ready to help, especially when we arrived late at night and appreciated their limousine service. The room was clean and comfortable, with a lovely view. I enjoyed the spacious pool, which additionally catered well for children. However, I found that there were a few shortcomings in the dining options compared to my expectations.
Rooms
10.0
My room was spacious, clean, and comfortable, featuring a separate bath and shower. I particularly appreciated the beautiful view of Doi Suthep in the distance.
Service
8.0
The staff were generally very attentive and friendly, although there was an issue during check-in where the reception process lacked clarity. Still, their overall hospitality made a positive impact on my stay.
Location
9.0
The location was convenient, just a ten-minute walk to the night market, which made it easy to explore the city. It was also near other restaurants and activities, giving me plenty of options.
Dining
7.0
While the dining options were plentiful, I found them lacking in quality and excitement. The evening buffet could have been more impressive, especially during peak season.
Facilities
9.0
Facilities like the pool and spa were excellent and well-maintained, allowing for both relaxation and fun. The play area for kids was an added bonus.
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